In order to comply with the requirements of social distancing, it is no longer possible to climb into your campervan together, when you arrive, to explain how everything works.
Instead, this short series of videos aims to familiarise you with your campervan, and answer the key questions we are usually asked.
Please take the time to watch each video, to ensure you are comfortable with how to get the most from your campervan hire. You can use the form at the end of the page to ask any questions.
Once you are happy, please submit the form, with your booking reference number, to confirm that you have watched the virtual handover and that you understand the content.
When you collect your campervan, it will be ready to drive away, with the key in the ignition. At this point, I will be able to answer further questions, and offer guidance from a suitable distance.
It feels strange to avoid hand shakes (and sometimes hugs!) but it’s important that we do everything we can to comply with the social distancing rules. Please forgive the terrible recording on my phone, and even worse the lockdown haircut courtesy of my son!
Please note: to comply with Covid guidelines for summer 2021, we have chosen to supply sugarcane disposable plates and bowls, paper cups (triple lined) and wooden disposable cutlery. These are bio-degradable (except for the plastic lids on the cups) and you can re-use them for the duration of your hire. We ask that at the end of your hire you dispose of used items in a suitable recycling bin, or bring them back to to the barn where we can recycle them for you! If you would prefer to use metal cutlery, and proper plates / mugs, please feel free to bring your own and take them home at the end of your hire.
You can also add additional extras such as extra drivers, bike rack, storage rack, drive-away awning, camping table and chairs and pet pack etc. View our addtional extras here.
Thanks for taking the time to watch our Virtual Handover videos. Please complete this short form to confirm that you have watched the videos, and are happy to use the campervan.
If you have a question, please leave them in the message section of the form below and we'll come straight back to you. Don't forget, you can always ask questions when you collect your van, and we'll be happy to explain anything!