Find out everything you need to know about campervan hire from Big Blue Campers below. If you can’t find the answer to your question on this page, please use the form below. We will reply as soon as possible.
Frequently Asked Questions
Question: What is included in the standard hire?
Question: Are our belongings covered by the insurance?
Question: Can we leave our car with you?
Question: Can you deliver the Campervan to me?
Question: Can I take a camper to Europe?
Question: Do the Campers have electric hookup?
Question: What do we need to bring with us?
Question: Is the mileage limited?
Question: Can we bring a dog?
Of course, nothing beats taking your best friend (or two) along with you on your holiday! Just book our superb pet package before you travel and we'll include seat covers, a travel water bowl and cover the extra valeting required when you get back.
Question: How do I pay for the Dartford Crossing?
Big Blue Campers has a Dartford crossing account for our campervans, so you don't need to pay anything or worry about getting online during your holiday. We ask that you leave £2.50 in the ashtray each time you cross to cover the extra cost.
Question: How many people does a camper sleep?
All of our campers sleep at least 4 adults, but as each van is slightly different so it's worth exploring each one for specific sleeping arrangements. We can also offer a toddler hammock that can be placed over the front seats and you can always add an awning as an extra bedroom if needed.
Question: I do not have a UK driving Licence, can I still hire a campervan?
Our insurance covers driver with a full licence from the EU, USA, Canada, New Zealand and Australia. You must have no more than 6 penalty points and be aged 21-79.
Question: I have points on my licence; can I still hire a Camper?
We are required to check everyone's license through the DVLA license check process. You can hire with 3 or 6 points, although it may affect your security deposit. Unfortunately our insurance doesn't cover drivers with more than 6 points.
Question: Are the campervans suitable for child seats?
All our campers are fitted with 3x 3 point seat belts in the front and back, making them a great option for children requiring a child seat. At the moment, our automatic van has lap belts in the back, but we are hoping to have these upgraded soon. If you have any questions then the RAC have great advice here.
Question: Can I come and visit the campers before booking?
Of course you can, you can even climb in and have a good look around to see which one will suit you best, and go for a test drive. Give us a call beforehand just to make sure we have at least one campervan available for you to explore!
Question: What time is pick-up and drop-off?
You will be able to choose a pick-up time when you book, between 12 and 3pm. Drop off will be before 11am. This ensures we have enough time to get the campers cleaned and checked over so that the next people to use them enjoy the same high standards that you will experience. If your campervan is not booked out on the same day, we will be able to be flexible on these times.
Question: How is the fuel charged?
Your campervan will have a full tank when you collect it, and we ask you to return with the same amount of fuel. There is a petrol station within a mile of our barn, in both directions.
Question: Can I smoke in the Campervan?
Question: Who can drive the campervans?
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We have just bought several new vans
This means we have lots of availability at the moment, but don’t hang around as they are booking up fast!