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Welcome
In order to comply with the requirements of social distancing, it is no longer possible to climb into your campervan together, when you arrive, to explain how everything works.
Instead, this short series of videos aims to familiarise you with your campervan, and answer the key questions we are usually asked.
Please take the time to watch each video, to ensure you are comfortable with how to get the most from your campervan hire. You can use the form at the end of the page to ask any questions.
Once you are happy, please submit the form, with your booking reference number, to confirm that you have watched the virtual handover and that you understand the content.
When you collect your campervan, it will be ready to drive away, with the key in the ignition. At this point, I will be able to answer further questions, and offer guidance from a suitable distance.
It feels strange to avoid hand shakes (and sometimes hugs!) but it’s important that we do everything we can to comply with the social distancing rules. Please forgive the terrible recording on my phone, and even worse the lockdown haircut courtesy of my son!
Virtual Handover introduction
Virtual Handover introduction
The kitchen sink!
Cooking on gas!
Making the bed and raising the roof
Finally, here’s a list of everything included as standard with your campervan.
Each campervan has: * Sink * 2 ring gas hob (with gas bottle) * Fridge * Rock and roll bed for two ‘downstairs’ * Pop-top roof bed for two with mattress ‘upstairs’ * Sat nav * USB Charging points * 2x 3 pin, 240v plug sockets (mains hook-up required) * Electric hook-up cable with 3 pin socket adaptor (2 pin with Europe pack)
We also provide: * Kettle * Saucepan * Frying pan * Cunning device that lets you make toast on a gas hob * Sharp knife * Scissors * Food Storage containers * Washing up liquid * Torch * Smoke & carbon monoxide detector * Fire extinguisher * Fire Blanket * Tea, coffee, sugar & coffee mate * corkscrew and bottle opener * can opener *Salt & pepper (and other spices) * Cheese grater * Measuring jug * Cooking utensils * Cleaning materials * Curtains and front windscreen cover * Gas bottle * Full tank of diesel
Please note: to comply with Covid guidelines for summer 2021, we have chosen to supply sugarcane disposable plates and bowls, paper cups (triple lined) and wooden disposable cutlery. These are bio-degradable (except for the plastic lids on the cups) and you can re-use them for the duration of your hire. We ask that at the end of your hire you dispose of used items in a suitable recycling bin, or bring them back to to the barn where we can recycle them for you! If you would prefer to use metal cutlery, and proper plates / mugs, please feel free to bring your own and take them home at the end of your hire.
You can choose to add: * Extra drivers * Bike or storage Rack * Drive-away awning * Camping table and chairs * Comfy camping chairs * European travel (compulsory if travelling to Europe) * Pet pack (compulsory if bringing up to 2 dogs) Check out our optional extras here.
Thanks for booking!
Here's everything you need to know!
Thanks for booking a campervan with Big Blue Campers.
Now your booking is confirmed, you will receive a series of automated emails from us, explaining everything you need to know. This page is a condensed version of all that information, particularly useful if you have booked your campervan adventure at short notice.
Here's the things you need to know and do, before collecting your campervan.
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How the security deposit works
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Supply your DVLA Check code
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Watch the virtual handover videos
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Bring photocard driving license and 2 suitable forms of ID for each driver when you collect
The £500 Security Deposit
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